Accessibility for Every Resident

Web Accessibility Solutions

Make your website accessible to everyone.

SmartRoots helps public sector organizations create accessible websites so all residents, including people with disabilities, can easily access programs, services, and information.

SmartRoots Website Accessibility

Trusted by

  • 50+

    municipalities and park districts

  • NRPA 2025

    Featured Exhibitor

  • Avg. 3x

    increase in digital engagement

  • 100%

    ADA-compliant builds

The Challenge You’re Facing

Now, here’s What’s Really Happening

  • Important information isn’t accessible. Residents struggle to read announcements and updates.

  • Programs are hard to register for. Forms don’t work with screen readers or keyboards.

  • Public records are difficult to access. Documents aren’t built for assistive technologies.

  • Essential services are harder to find. Navigation creates barriers instead of clarity.

  • Online payments aren’t usable for everyone. Critical services become inaccessible.

Say Hello to SmartRoots!

How SmartRoots Helps

SmartRoots fixes these barriers

SmartRoots makes your website accessible through a clear, proven process. We review your entire site to identify and resolve accessibility issues.

Your team knows exactly what needs attention, and residents can use your site with confidence.

Our Accessibility Approach

    • Identify issues like missing image descriptions, low contrast text, and inaccessible forms
    • Rebuild problem areas with proper labels, keyboard navigation, and readable design
    • Make PDFs, documents, and videos accessible for everyone

Built for Public Sector Accessibility

How Accessibility Shows Up on Your Website

Not as a checklist. But in how real people experience your services every day.

  • Forms That Everyone Can Use

    BeforeBefore accessibility, residents using assistive technologies struggle with registrations and payments.

    AfterAfter remediation, all forms work seamlessly with keyboards and screen readers.

  • Documents That Are Actually Readable

    BeforePublic PDFs are often uploaded but inaccessible.

    AfterWe ensure documents are properly structured, tagged, and usable with assistive tools.

  • Content That Works With Screen Readers

    BeforeImages, headings, and navigation often lack context for screen readers.

    AfterWe add meaningful structure so information is announced clearly and correctly.

  • Videos That Don’t Exclude

    BeforeWithout captions, videos leave users behind.

    AfterWe ensure multimedia includes captions and accessibility support.

  • Updates That Don’t Break Accessibility

    BeforeAccessibility often slips when new content is added.

    AfterWith monitoring and guidance, issues are caught before they affect residents.

Why SmartRoots

Why Organizations Trust SmartRoots

  • Grounded in Legal and Ethical Standards

    Our work aligns with ADA expectations and the DOJ’s digital accessibility rule, not shortcuts or interpretations.

  • Built for Public-Facing Organizations

    We focus on Park Districts, Municipalities, and Government agencies that serve diverse communities online.

  • Human Accountability, Not Just Automation

    AI helps identify issues, but real experts ensure fixes are accurate, meaningful, and compliant.

  • Involved Beyond the Initial Fix

    Accessibility doesn’t end after remediation. We stay engaged as your site grows and changes.

  • Clear, Practical Guidance

    We explain what matters, what doesn’t, and what to do next - without jargon

Proven at Scale

Accessibility, Measured Where It Matters

90%+
Accessibility issues identified during audits
WCAG 2.1 AA
Compliance standard followed
3-6 months
Typical remediation timeline
Ongoing
Accessibility monitoring and maintenance
SmartRoots Accessibility Numbers

We Handle the Hard Part

What You Don’t Have to Figure Out Alone

Accessibility standards are complex. You shouldn’t have to interpret them on your own

Here’s what we do:

  1. You don’t have to interpret ADA or DOJ requirementsWe align your website with WCAG 2.1 Level AA, the standard referenced by the U.S. Department of Justice.
  2. You don’t have to guess what’s accessibleWe identify what truly needs remediation and what doesn’t, based on real standards.
  3. You don’t have to manage multiple vendorsFrom audits to fixes to validation, SmartRoots handles the full accessibility lifecycle.
  4. You don’t have to risk accessibility laterMonitoring and regular reviews help catch issues as your site evolves.
  5. You don’t have to train your team aloneWe equip your content team with practical guidance to maintain accessibility going forward.

Before You Get Started

Is SmartRoots the Right Accessibility Partner for You?

Here’s how SmartRoots fits into that journey; and what to consider before moving forward.

Where SmartRoots Works Best

  • Public-facing websites serving diverse communities
  • Organizations aligning with ADA and DOJ expectations
  • Teams that want clarity, not guesswork
  • Websites that evolve over time
  • Organizations that value inclusion beyond compliance
SmartRoot Website Accessibility Comparison

What to Consider Before Starting

  • Accessibility requires ongoing ownership
  • Compliance is not immediate
  • Older or complex sites may need deeper work
  • Accessibility applies to future updates too
  • Leadership support matters

Want to See How Accessibility Works on Your Website?

We’ll walk you through what accessibility looks like for your site specifically; where issues exist today, what compliance requires, and how SmartRoots helps address it.

No sales pressure. Just clarity.

See How Accessibility Works